Privacy Policy – Al-Syed Jewellers
At Al-Syed Jewellers, we recognize the importance of protecting your personal information. This Privacy Policy describes types of data we collect, how we use it, when we may share it, and how we safeguard your privacy when you use our website or purchase our jewellery.
1. Information We Collect
We may collect:
Personal Information: name, email address, phone number, billing and shipping address, when you place an order or register an account.
Order & Payment Data: order details (items, quantities, price), payment method (processed via third-party gateway), transaction reference.
Technical & Usage Data: IP address, browser type and version, device type, pages visited, time on site, referrer URL.
Communications Data: messages, feedback, inquiries you send us through contact forms or email.
Cookies & Tracking: cookies, web beacons, and similar technologies to analyze site traffic, user behavior, and remember preferences.
2. How We Use Your Information
We may use your data to:
Process, fulfill, and manage your orders and deliveries.
Communicate order updates, confirmations, and customer service correspondence.
Send promotional offers, newsletters, or updates (only if you opt in).
Improve and personalize the browsing experience, optimize our site and services.
Detect and prevent fraud, maintain security and integrity of our systems.
Comply with legal, regulatory, or contractual obligations.
3. Sharing & Disclosure of Information
We may share your information with:
Payment processors / gateways to complete financial transactions.
Delivery / logistics partners to deliver your orders.
IT and hosting providers, analytics services, and marketing platforms (with your consent) to maintain and improve our operations.
Legal or regulatory authorities when required by law or court order.
We do not sell your personal data to third parties for their marketing purposes.
4. Cookies & Tracking Technologies
We use cookies and similar tools to:
Keep you logged in, remember your preferences and choices.
Track browsing behavior and site usage to understand customer trends.
Enable essential site functionalities (e.g., shopping cart, account sessions).
You may disable or block cookies via your browser settings, but doing so may affect site performance or prevent features from working correctly.
5. Data Security
We implement reasonable technical and organizational measures — such as encryption, secure servers, restricted access — to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
6. Data Retention
We retain your personal data only as long as necessary:
To fulfill transactional or service purposes.
To comply with legal obligations or resolve disputes.
Afterwards, we anonymize, archive, or securely delete the information.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
Access the personal information we hold about you.
Request correction or updates to your data.
Request deletion or erasure of your data.
Withdraw consent for marketing communications.
Restrict or object to certain processing.
Request portability of your data in a machine-readable format.
To exercise any of these rights, please contact us (proof of identity may be required).
8. Children’s Privacy
Our services are intended for users who are at least the legal age to form binding contracts. We do not intentionally collect personal information from children under [e.g. 13] years old. If you believe we have inadvertently collected data from a child, please contact us so we can delete that information.
9. External Links & Third-Party Sites
Our website may include links to other websites and services. Once you click a link to an external site, we have no control over its content or privacy practices. We encourage you to read the privacy policies of any third-party site you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in practices, technologies, or legal obligations. The “Last Updated” date will indicate when updates were made. Continued use of the site after changes constitutes acceptance of the revised policy.
11. Contact Information
For questions, data requests, or privacy concerns, you can reach us at:
Al-Syed Jewellers
Address: Shop #24/A, Khursheed Market, Hyderi, North Nazimabad, Karachi, Pakistan
Email: support@alsyedjeweller.com
Phone: +92-213-6643114
